Comments on: Threadless’s Customer Service http://www.andrewferrier.com/blog/2008/10/21/threadlesss-customer-service/?utm_source=rss&utm_medium=rss&utm_campaign=threadlesss-customer-service Economics; Travel; Film; and Technology. Tue, 07 Feb 2012 03:31:30 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: andrewferrier http://www.andrewferrier.com/blog/2008/10/21/threadlesss-customer-service/comment-page-1/#comment-171498 andrewferrier Tue, 21 Oct 2008 15:20:16 +0000 http://www.andrewferrier.com/blog/?p=530#comment-171498 Well, I was half expecting them to argue that they'd sent it and it had been lost in the post (which is almost certainly the case). And indeed, that is depressingly common. There is a notable difference with US-based organisations with respect to providing decent customer service. Be proud you guys do it the right way :) Well, I was half expecting them to argue that they’d sent it and it had been lost in the post (which is almost certainly the case). And indeed, that is depressingly common.

There is a notable difference with US-based organisations with respect to providing decent customer service. Be proud you guys do it the right way :)

]]> By: Chris http://www.andrewferrier.com/blog/2008/10/21/threadlesss-customer-service/comment-page-1/#comment-171495 Chris Tue, 21 Oct 2008 15:03:04 +0000 http://www.andrewferrier.com/blog/?p=530#comment-171495 So you ordered something? Didn't get it? So they gave you your money back? That is what is suppose to happen! You guys over in the UK must have LOW expectations when it comes to service!:) So you ordered something? Didn’t get it? So they gave you your money back? That is what is suppose to happen! You guys over in the UK must have LOW expectations when it comes to service!:)

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