Comments for Andrew Ferrier http://www.andrewferrier.com/blog Economics; Travel; Film; and Technology. Tue, 02 Dec 2008 20:09:18 +0000 http://wordpress.org/?v=2.6.5 Comment on 24h Doughnuts by Recent Links Tagged With "24h" - JabberTags http://www.andrewferrier.com/blog/2008/07/31/24h-doughnuts/#comment-172120 Recent Links Tagged With "24h" - JabberTags Thu, 23 Oct 2008 08:19:06 +0000 http://www.andrewferrier.com/blog/?p=454#comment-172120 [...] public links >> 24h 24h Doughnuts Saved by Asselberghs on Wed 22-10-2008 CD #1# - Electro House Sessions - Set - Said Saved by [...] [...] public links >> 24h 24h Doughnuts Saved by Asselberghs on Wed 22-10-2008 CD #1# - Electro House Sessions - Set - Said Saved by [...]

]]> Comment on Threadless’s Customer Service by andrewferrier http://www.andrewferrier.com/blog/2008/10/21/threadlesss-customer-service/#comment-171498 andrewferrier Tue, 21 Oct 2008 15:20:16 +0000 http://www.andrewferrier.com/blog/?p=530#comment-171498 Well, I was half expecting them to argue that they'd sent it and it had been lost in the post (which is almost certainly the case). And indeed, that is depressingly common. There is a notable difference with US-based organisations with respect to providing decent customer service. Be proud you guys do it the right way :) Well, I was half expecting them to argue that they’d sent it and it had been lost in the post (which is almost certainly the case). And indeed, that is depressingly common.

There is a notable difference with US-based organisations with respect to providing decent customer service. Be proud you guys do it the right way :)

]]> Comment on Threadless’s Customer Service by Chris http://www.andrewferrier.com/blog/2008/10/21/threadlesss-customer-service/#comment-171495 Chris Tue, 21 Oct 2008 15:03:04 +0000 http://www.andrewferrier.com/blog/?p=530#comment-171495 So you ordered something? Didn't get it? So they gave you your money back? That is what is suppose to happen! You guys over in the UK must have LOW expectations when it comes to service!:) So you ordered something? Didn’t get it? So they gave you your money back? That is what is suppose to happen! You guys over in the UK must have LOW expectations when it comes to service!:)

]]> Comment on Dopplr Half-Inches from TripIt by andrewferrier http://www.andrewferrier.com/blog/2008/07/08/dopplr-half-inches-from-tripit/#comment-169581 andrewferrier Mon, 13 Oct 2008 09:37:05 +0000 http://www.andrewferrier.com/blog/?p=449#comment-169581 Indeed they are. Dopplr does at least have the advantage of looking a bit sexier. But, interestingly, all the trip info. is actually fed through from TripIt. Indeed they are. Dopplr does at least have the advantage of looking a bit sexier. But, interestingly, all the trip info. is actually fed through from TripIt.

]]> Comment on Dopplr Half-Inches from TripIt by BadgerFarm http://www.andrewferrier.com/blog/2008/07/08/dopplr-half-inches-from-tripit/#comment-169369 BadgerFarm Sun, 12 Oct 2008 10:31:56 +0000 http://www.andrewferrier.com/blog/?p=449#comment-169369 ...pardon me, what are those two widgets in the bottom-right of your blog? no, they are not from the tripit-wannabe service, are they? ;) …pardon me, what are those two widgets in the bottom-right of your blog?

no, they are not from the tripit-wannabe service, are they? ;)

]]> Comment on TripIt is … er … Really Good by andrewferrier http://www.andrewferrier.com/blog/2008/08/30/tripit-is-er-really-good/#comment-152112 andrewferrier Sat, 30 Aug 2008 15:36:33 +0000 http://www.andrewferrier.com/blog/?p=477#comment-152112 This guy has a review of both: http://www.openparenthesis.org/2007/10/03/tripit-dopplr This guy has a review of both:

http://www.openparenthesis.org/2007/10/03/tripit-dopplr

]]> Comment on TripIt is … er … Really Good by andrewferrier http://www.andrewferrier.com/blog/2008/08/30/tripit-is-er-really-good/#comment-152109 andrewferrier Sat, 30 Aug 2008 15:16:19 +0000 http://www.andrewferrier.com/blog/?p=477#comment-152109 Ho-hum. I'm not convinced. TripIt covers much of the ground that Dopplr does in terms of functionality. Dopplr is definitely doing better on the publicity front, and it does look sexier. I'm not so sure about the social aspect; I've only encountered one 'coincidence' since I started using it. Ultimately (and sadly) I don't think the general public is really ready to use either. The whole concept is still too niche. Ho-hum. I’m not convinced. TripIt covers much of the ground that Dopplr does in terms of functionality.

Dopplr is definitely doing better on the publicity front, and it does look sexier. I’m not so sure about the social aspect; I’ve only encountered one ‘coincidence’ since I started using it.

Ultimately (and sadly) I don’t think the general public is really ready to use either. The whole concept is still too niche.

]]> Comment on TripIt is … er … Really Good by Andy Piper http://www.andrewferrier.com/blog/2008/08/30/tripit-is-er-really-good/#comment-152083 Andy Piper Sat, 30 Aug 2008 14:03:56 +0000 http://www.andrewferrier.com/blog/?p=477#comment-152083 Actually I think the services are complementary. TripIt is clever, and the time I complained that it didn't work right with a booking I sent, they were very responsive and helpful. But right now it doesn't have the same social aspect that Dopplr does. So I think the services work nicely together. Actually I think the services are complementary. TripIt is clever, and the time I complained that it didn’t work right with a booking I sent, they were very responsive and helpful. But right now it doesn’t have the same social aspect that Dopplr does. So I think the services work nicely together.

]]> Comment on Dopplr Half-Inches from TripIt by TripIt is … er … Really Good at Andrew Ferrier http://www.andrewferrier.com/blog/2008/07/08/dopplr-half-inches-from-tripit/#comment-151934 TripIt is … er … Really Good at Andrew Ferrier Sat, 30 Aug 2008 07:13:33 +0000 http://www.andrewferrier.com/blog/?p=449#comment-151934 [...] better than [...] [...] better than [...]

]]> Comment on BAA Break-up by andrewferrier http://www.andrewferrier.com/blog/2008/08/26/baa-break-up/#comment-150960 andrewferrier Wed, 27 Aug 2008 07:36:25 +0000 http://www.andrewferrier.com/blog/?p=474#comment-150960 @Richard, I couldn't find a definition in the report. Nevertheless, I think it's based on what people say they are doing. I've done a survey before at LHR (waiting in the security queue), and they asked me what they I was there for. Pretty sure that most airlines would struggle to carry 40% of business class travellers anyway. @Richard,

I couldn’t find a definition in the report. Nevertheless, I think it’s based on what people say they are doing. I’ve done a survey before at LHR (waiting in the security queue), and they asked me what they I was there for.

Pretty sure that most airlines would struggle to carry 40% of business class travellers anyway.

]]> Comment on BAA Break-up by Richard G Brown http://www.andrewferrier.com/blog/2008/08/26/baa-break-up/#comment-150764 Richard G Brown Tue, 26 Aug 2008 21:12:00 +0000 http://www.andrewferrier.com/blog/?p=474#comment-150764 Did they say how they defined "business travellers"? I hope it's something more sophisticated than "travelling in business class". Only civil servants and politicians routinely travel club these days! Did they say how they defined “business travellers”?

I hope it’s something more sophisticated than “travelling in business class”. Only civil servants and politicians routinely travel club these days!

]]> Comment on Not-so-Jubbly Line by Andy Piper http://www.andrewferrier.com/blog/2008/08/26/not-so-jubbly-line/#comment-150663 Andy Piper Tue, 26 Aug 2008 16:15:00 +0000 http://www.andrewferrier.com/blog/?p=472#comment-150663 The thing that amuses me is the whole game whereby SWT cheerfully announce that there are no reported delays on the Tube as the train pulls in to Waterloo... and moments later, you find that there are, indeed, delays and closures on the Tube. What is the point? The thing that amuses me is the whole game whereby SWT cheerfully announce that there are no reported delays on the Tube as the train pulls in to Waterloo… and moments later, you find that there are, indeed, delays and closures on the Tube. What is the point?

]]> Comment on Not-so-Jubbly Line by andrewferrier http://www.andrewferrier.com/blog/2008/08/26/not-so-jubbly-line/#comment-150662 andrewferrier Tue, 26 Aug 2008 16:14:38 +0000 http://www.andrewferrier.com/blog/?p=472#comment-150662 That's very true - and thanks for the link. That’s very true - and thanks for the link.

]]> Comment on Not-so-Jubbly Line by Richard G Brown http://www.andrewferrier.com/blog/2008/08/26/not-so-jubbly-line/#comment-150639 Richard G Brown Tue, 26 Aug 2008 15:25:47 +0000 http://www.andrewferrier.com/blog/?p=472#comment-150639 :-) Taxi sounds like the right idea. A colleague once said to me, when I pointed out how I would always take the tube, that a day off with a bad back would cost the company more than the cost of an occasional taxi when I had a heavy bag to carry. He was right and I've followed his advice ever since. (Although it's less relevant now that I don't do week-long engagements) As for the ever-wonderful TfL, they do offer a semi-useful (and free) SMS service. If you'll be using a particular route regularly then it might be worth signing up: http://www.tfl.gov.uk/tfl/livetravelnews/mobileservices/ :-)

Taxi sounds like the right idea. A colleague once said to me, when I pointed out how I would always take the tube, that a day off with a bad back would cost the company more than the cost of an occasional taxi when I had a heavy bag to carry. He was right and I’ve followed his advice ever since. (Although it’s less relevant now that I don’t do week-long engagements)

As for the ever-wonderful TfL, they do offer a semi-useful (and free) SMS service. If you’ll be using a particular route regularly then it might be worth signing up:

http://www.tfl.gov.uk/tfl/livetravelnews/mobileservices/

]]> Comment on Black & Blue by andrewferrier http://www.andrewferrier.com/blog/2008/07/30/black-blue/#comment-147518 andrewferrier Sun, 17 Aug 2008 17:07:38 +0000 http://www.andrewferrier.com/blog/?p=452#comment-147518 @Adrian, thanks for the recommendation. Tried NCR the other night and it was pretty good. Will probably be back... @Adrian, thanks for the recommendation. Tried NCR the other night and it was pretty good. Will probably be back…

]]> Comment on New Delicious - For Mobile Once Again by andrewferrier http://www.andrewferrier.com/blog/2008/08/07/new-delicious-for-mobile-once-again/#comment-145663 andrewferrier Sun, 10 Aug 2008 17:32:46 +0000 http://www.andrewferrier.com/blog/?p=458#comment-145663 @britta, Excellent - thanks! That seems to work a treat. @britta,

Excellent - thanks! That seems to work a treat.

]]> Comment on New Delicious - For Mobile Once Again by britta http://www.andrewferrier.com/blog/2008/08/07/new-delicious-for-mobile-once-again/#comment-145124 britta Sat, 09 Aug 2008 10:10:06 +0000 http://www.andrewferrier.com/blog/?p=458#comment-145124 neat trick! we decided to put the official html feed back - try it again. neat trick! we decided to put the official html feed back - try it again.

]]> Comment on Black & Blue by andrewferrier http://www.andrewferrier.com/blog/2008/07/30/black-blue/#comment-140900 andrewferrier Thu, 31 Jul 2008 09:59:18 +0000 http://www.andrewferrier.com/blog/?p=452#comment-140900 Thanks. I wandered past it last night and was wondering about it. Since I'm here for the next 8 weeks or so, I'm sure I'll give it a go... Thanks. I wandered past it last night and was wondering about it. Since I’m here for the next 8 weeks or so, I’m sure I’ll give it a go…

]]> Comment on Black & Blue by Adrian Spender http://www.andrewferrier.com/blog/2008/07/30/black-blue/#comment-140894 Adrian Spender Thu, 31 Jul 2008 09:21:08 +0000 http://www.andrewferrier.com/blog/?p=452#comment-140894 If you venture up to Notting Hill again try New Culture Revolution for great, simple Chinese noodles and dumpling dishes. If you venture up to Notting Hill again try New Culture Revolution for great, simple Chinese noodles and dumpling dishes.

]]> Comment on Cancelled LOVEFiLM by richard http://www.andrewferrier.com/blog/2007/01/21/cancelled-lovefilm/#comment-131227 richard Tue, 01 Jul 2008 00:09:42 +0000 http://www.andrewferrier.com/blog/2007/01/21/cancelled-lovefilm/#comment-131227 I had a free trial that went OK but I decided not to continue as I didn't think that I'd watch enough movies to make it worthwhile. Today, I received a letter from a debt collection agency demanding £10 that supposedly is owing. I owe them nothing whatsoever and have abided by all the terms and conditions. I'm amazed that they have taken this option rather than trying to contact me initially. Avoid like the plague! I had a free trial that went OK but I decided not to continue as I didn’t think that I’d watch enough movies to make it worthwhile.

Today, I received a letter from a debt collection agency demanding £10 that supposedly is owing. I owe them nothing whatsoever and have abided by all the terms and conditions.

I’m amazed that they have taken this option rather than trying to contact me initially.

Avoid like the plague!

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