Following up from yesterday’s sad tale, Canon US have told me by email that if I buy a 400D from Amazon here, I’d need to return it to the US for warranty service, via a US address. This makes me considerably more nervous about purchasing a camera here.
Unsurprisingly, Canon’s UK website provides much worse service - I can’t even find an email address to check with them whether they’d fix a camera under a US warranty. I still find it amazing that companies think it’s reasonable to leave their customers without an email address to contact. I’ll probably call them on Monday to confirm, but I’m not happy with this level of pre-sales support. I’ll be taking a look at Nikon.
Which unfortunately leaves me without a way of taking pictures whilst I’m here. And that makes me a sad Andy. Anyone see a way out of this?